Front desk hotel clerk
Posted on 08-03-2023 | Valid To 16-02-2028 - 1633278 ALBERTA LTD. O/A Western Star Inn and Suites
Job details
- Ref No : 219
- Carlyle, Canada
- 26.50$(Hourly)
- Full Time/Permanent
- College certificate/ Diploma
- 2 Vacancy
- Verified
Job requirements
Education: College certificate/ Diploma
Experience: 1-2 Years
Skills:
Personal suitability
- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Reliability
Job Description:
Tasks
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
Work setting
- Hotel, motel, resort