User Support Technician
Posted on 16-08-2024 | Valid To 16-01-2025 - Epsilon Solutions Ltd
Job details
- Ref No : 1258
- Mississauga, Canada
-
29$ -
30$(Hourly)
- Full Time/Permanent
- Bachelor′s degree
Job requirements
Education: Bachelor′s degree
Experience: 1-2 Years
Skills:
- Bachelor's degree or equivalent experience
Job Description:
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software