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User Support Technician

Posted on 16-08-2024 | Valid To 16-01-2025 - Epsilon Solutions Ltd

Job details
  • Ref No : 1258
  •  Mississauga, Canada
  • 29$ - 30$(Hourly)
  •  Full Time/Permanent
  •   Bachelor′s degree
  • 1 Vacancy
  • Verified

Job requirements

Education: Bachelor′s degree
Experience: 1-2 Years
Skills:

  • Bachelor's degree or equivalent experience

Job Description:
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

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